Spirit of the Earth Creations

At Spirit of the Earth, we strive to ensure that your orders are delivered in a timely and reliable manner. We offer standard shipping options through our trusted delivery partners. Unfortunately, due to limitations set by these partners, we are unable to provide express or expedited shipping services at this time. Rest assured, all standard shipments are handled with utmost care to ensure your products reach you in good condition. Please allow for the specified delivery times indicated at checkout to receive your items. Thank you for your understanding and patience.

A: At Spirit of the Earth, we take pride in the quality and craftsmanship of our products, and your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return the item within 15 days of receiving it, provided it is in its original condition and packaging.

To initiate a return, please contact our customer service team through our website or email spirit.of.the.earth.creations@gmail.com with Return in the subject line and the reason for the requested return. Our team will issue you a return authorization and provide instructions on how to send your product back to us.

Please note that return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect. Once we receive the returned product and verify its condition, we will process a refund to your original method of payment within 5-7 business days. Thank you for choosing Spirit of the Earth; we value your business and are here to ensure a positive shopping experience.